Merceo AI Features
Explore the Powerful Merceo AI Features
Merceo AI Features
Merceo offers a suite of powerful features designed to enhance your online store’s performance.
Advanced Product Search
If your store has a large catalog of products, sometimes your customers can feel overwhelmed trying to find exactly what they are looking for. Using our AI-powered chatbot, your store is integrated with advanced product search capabilities that refine search results.
Instant Product Results
Once a customer has made a search using your AI-powered chatbot, they are instantly presented with product results. Your customers will no longer be overwhelmed by the choices available, as they are connected with refined results.
Enhanced Customer Experience
Encourage repeat customers with an enhanced customer journey through a seamless search experience. With exact search results, your customers can easily find what they’re looking for, helping you to close more sales.
24/7 Availability
Your AI-powered e-commerce chatbot is available round the clock, providing customers with instant access to refined search results. Like a virtual sales assistant, your chatbot is there to provide customers with the products they need.
Store Data Training
When you integrate your e-commerce store with a Merceo chatbot, it’s trained on your shop’s product catalog. This means your chatbot is able to provide products based on niche details and specifications, allowing for more accurate results.
User Interface Customization
You can customize your chatbot’s user interface, updating messages and window colors. This allows you to match your chatbot interface with your branding, creating a highly cohesive user experience.
View Customer Interactions
While customer information is stored securely and discreetly, you can view past chatbot conversations to see how customers interact with your store. This gives you an insight into what customers are searching for, allowing you to adjust your product catalog accordingly.
Understand Customer Behavior
By viewing past conversations, you can better understand customer behavior. This will enable you to update your site and improve the customer experience by implementing changes based on real customer interactions and feedback.
Start solving customer problems in minutes with a simple setup
1Sign Up - First things first: you need an account.
2Connect your store
3Sit back and enjoy seeing your customer satisfaction increase
First things first: you need an account. Don’t worry. We won’t take any intimate or unnecessary information, just what we need to get your account up and running. We take security seriously, so any information you provide is stored securely.
Once you’re logged in, you can connect your store using our simple integration wizard. With just a few clicks of a button, your store’s catalog of products is imported into Merceo. Using this information, a unique AI-powered chatbot is created.
Now that your store is connected, you can sit back and enjoy seeing your customer satisfaction increase as your AI-powered chatbot meets their needs. Your store is now equipped with sophisticated AI technology that enables your customers to find what they’re looking for quickly and easily.
FAQs
Merceo is an advanced e-commerce platform powered by AI, designed to enhance your online shopping experience with personalized recommendations, seamless transactions, and exceptional customer support.
Merceo uses AI to enhance customer shopping experiences by providing personalized product recommendations and instant search results based on their needs. The chatbot analyzes user input to deliver relevant product suggestions and streamline the shopping process.
The Merceo AI chatbot works by engaging with users through natural language processing. It interprets user queries, searches your eCommerce store’s product catalog, and provides instant, accurate recommendations or answers based on the store’s data.
The Merceo chatbot can assist with finding products, answering questions about product details, filtering products based on user preferences, and enhancing overall shopping efficiency. It aims to make the shopping experience smoother and more personalized.