Our Story
Discover the Journey Behind Our Innovative Solutions
Scaling your e-commerce with a Merceo AI chatbot
Merceo specializes in conversational AI and automation, revolutionizing how people interact with companies and institutions through bespoke chatbot solutions. We create tailored experiences, enabling companies to provide high-quality conversational interactions via the messaging platforms their customers use daily.
The Team Behind Merceo AI
Merceo was founded by a passionate team of managers and technicians with over 20 years of experience in international IT projects. We are driven by the belief that technology can transform customer engagement, emphasizing not just algorithms and code, but the humanity within technology.
Inspired by everyday conversations, friendly gestures, and genuine empathy, we aim for companies to connect with their customers in a real, personal, and authentic manner. Our goal is to make technology more friendly, warm, and approachable. We don't just develop AI chatbots; we foster strong, lasting relationships between companies and their customers.
Why Trust Merceo AI
Experienced Team Our management team at Merceo boasts over 20 years of experience in developing and implementing technology projects for international companies and institutions.
Additionally, we have over 5 years of expertise in designing conversational experiences, developing chatbots, and applying AI.
Get started nowWhy Merceo is Perfect for You?
Benefits of having an AI chatbot shopping assistant on your E-commerce store
Enhanced shopping experience
Increase sales up to 20% with Merceo AI personal shopper agent.
Make products easier to find
Merceo will analyze user needs and provide them with products that fit their needs entirely.
Bring product filtering to the next level
Allow users to filter products with just a few words.
Drive E-commerce Success With Advanced Chatbot Capabilities
Easy setup
Merceo doesn’t require training, so you can have it up and running in less than 3 minutes.
Natural Conversations
Merceo offers detailed responses using solely your E-commerce data.
Data-backed answers
Merceo stays within the boundaries of your knowledge base to minimize hallucinations.
Time saved calculator
Understand how much time Merceo saves your team every month.
Smart redirections
Merceo redirects customers who ask for information outside its knowledge to your support.
Customizable
Change Merceo AI Chatbot’s name and color to better fit your brand and messaging.
FAQs
Merceo is an advanced e-commerce platform powered by AI, designed to enhance your online shopping experience with personalized recommendations, seamless transactions, and exceptional customer support.
Merceo uses AI to enhance customer shopping experiences by providing personalized product recommendations and instant search results based on their needs. The chatbot analyzes user input to deliver relevant product suggestions and streamline the shopping process.
The Merceo AI chatbot works by engaging with users through natural language processing. It interprets user queries, searches your eCommerce store’s product catalog, and provides instant, accurate recommendations or answers based on the store’s data.
The Merceo chatbot can assist with finding products, answering questions about product details, filtering products based on user preferences, and enhancing overall shopping efficiency. It aims to make the shopping experience smoother and more personalized.