Merceo is an AI Shopping Assistant that Helps Shopify Stores Convert More Customers Through Seamless Shopping Experiences
Developed in 2024 by Californian software development company, Idea Maker, Merceo delivers a fluid shopping experience to Shopify store users, increasing likelihood of customer conversions. Using machine learning and RAG AI techniques, Merceo connects customers with products in an instant, eliminating the need to search through several store pages and categories. Customers can ask Merceo, in natural language, for specific types of products, such as “large pink v-neck tees with graphic prints” and the chatbot will instantaneously provide a list of the most relevant products from your Shopify store. The aim is to make Shopify store experiences fluid, natural, and fruitful.
Key Features
Easy setup
Merceo doesn’t require training, so you can have it up and running in less than 3 minutes.
Natural conversations
Merceo offers detailed responses using solely your E-commerce data.
Time saved calculator
Understand how much time Merceo saves your team every month.
Smart redirections
Merceo redirects customers who ask for information outside its knowledge to your support.
Customizable
Change Merceo AI Chatbot’s name and color to better fit your brand and messaging.
Our Founder
Thomas Kwon
Our founder, Tom, identified a common issue faced by online consumers: with so much choice, it’s difficult to find the exact product they want. While this is frustrating for consumers, it’s even worse for eCommerce companies that lose sales due to decision paralysis and a failure to connect customers with the right products. Leveraging the tools and expertise at his disposal, thanks to his existing company, Idea Maker, Tom was able to build Merceo: your AI-powered virtual shopping assistant.
Years in Business8+
Team Size30+
Our Team
The team behind Merceo is packed full of expertise and extensive industry experience. Our developers utilize cutting-edge frame works with industry standard development techniques to deliver your Shopify store with robust and effective AI chatbots that offer rapid results. Meanwhile, our dedicated team of designers ensure that your customers enjoy a seamless, fluid user experience, encouraging them to make repeat purchases.
Logo Variants
How Merceo Works for Your Store
Frequently Asked Questions
Merceo is an AI-powered shopping assistant designed to enhance Shopify store experiences by helping customers find products quickly and easily.
Merceo uses machine learning and Retrieval-Augmented Generation (RAG) AI techniques to understand natural language queries and instantly connect customers with relevant products, eliminating the need to search through multiple store pages.
Merceo integrates with your Shopify store, allowing customers to ask for specific products in natural language. It provides instant, relevant product suggestions based on the store’s eCommerce data.
Merceo helps customers find the exact products they’re looking for quickly, reducing the frustration of browsing and decision paralysis, and ultimately leading to more sales.
By making it easier for customers to find what they want, Merceo reduces decision paralysis and increases the likelihood of customer conversions, leading to improved sales.
Merceo enhances the customer experience by offering a seamless, fluid shopping journey, where customers can effortlessly find products through natural conversations, leading to higher satisfaction and repeat purchases.