Offer Personalized Recommendations 24/7 With Our Live Chatbot

Give your customers the support they deserve, no matter the time of day. With our live chatbot, you can bring customers dynamic support in real-time with personalized responses.


Provide An Efficient Customer Experience

The customer experience you provide can make or break your business, so providing an effortless customer journey is vital for long-term success. After all, no one likes waiting for a support agent to become available, especially when your customers could spend this time shopping on your website. With our real-time live chatbot, however, you can bring your customers an efficient and ultra-personalized customer experience around the clock. 

We leverage the power of responsive AI to provide businesses with a chatbot for eCommerce that ensures customers can get the help they need instantaneously. By offering this high level of swift support, you can effectively boost your customer satisfaction rates and facilitate a positive customer experience. And what happens when customers have an excellent experience? They return for more

Your Essential AI Tools

With intuitive product discovery and search result features, your customers can enjoy a personalized and hassle-free online shopping experience that will keep them coming back for more.

Powerful Product Discovery Tools

Connect customers with the products they want most and create an effortless shopping experience with our product discovery tools. Our AI-powered eCommerce search assistant boosts conversion rates and maximizes average order value (AOV) by presenting customers with data-driven results tailored to their unique needs. With Merceo, you’ll never miss out on sales again due to poor product visibility.


Lightning-Fast, Relevant Search Results

Leveraging intelligent custom search algorithms, our AI search assistant delivers lighting-fast results that elevate the online shopping experience. So, forget about abandoned carts and unsatisfied customers, and start capturing more sales through innovative AI search that rapidly connects customers with the products they want. Our technology, combined with your passion, ensures success is just a click away.

How Our Live Chatbot Transforms Your eCommerce Experience

With Merceo, you won’t have to worry about all the technicalities of implementing a chatbot into your business. Our process is impressively simple – all you need to do is get in touch with us and we’ll integrate our live chatbot for eCommerce onto your chosen platform. Once you’re up and running, your new conversational eCommerce chatbot will then use smart AI technology to learn about your customers and their preferences through basic interactions. 

This allows the chatbot to provide personalized product recommendations in real time. Additionally, because your new live chat for eCommerce is available around the clock, customers can get support and product recommendations on demand, enabling an efficient customer journey that boosts sales and satisfaction.

Flexible Live Chat Integration

We offer flexible integration services that give you complete control over the deployment of your eCommerce chatbot’s live chat features. You can choose to make these features available from the start or as a follow-up option after initial automated assistance. This flexibility will help you better personalize the experience to fit your customers needs.

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Self-Service Capabilities

Self-Service Capabilities

Our chatbot comes with self-service capabilities that will allow your customers to effortlessly navigate through your product catalog and resolve queries themselves. This reduces reliance on human agents while also streamlining the customer experience. With live chat for eCommerce support, customers get the help they need on demand and in real-time.

User-Friendly Setup and Operation

Easy to integrate and manage, our chatbot doesn’t require any specialized coding skills, making it a user-friendly solution for businesses looking to elevate their customer experience. Simply get in touch with our team, and you can get started providing live chatbot support in just a few clicks.

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Enhanced Shopping Experience

By providing quick and personalized recommendations, our live chatbot makes the shopping experience more efficient and enjoyable. With Merceo, you can close more sales and boost customer loyalty by connecting customers with the right products and offering hassle-free support.

Integration With Other Services

Our live chatbot can be integrated with other systems, such as inventory management, CRM, and analytics tools, to ensure a seamless omnichannel experience for both customers and businesses. It can also be integrated into your customers’ favorite communication channels, including WhatsApp, Discord, and Slack, further enhancing the overall experience.

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Reduce Overhead Costs

A live chatbot for eCommerce creates an exceptional customer experience and boosts satisfaction levels, while also helping to reduce your overhead costs. By implementing our live AI-powered customer service chatbot, you no longer need to hire expensive teams of support agents. Additionally, if you have an existing support team, you can reallocate their labor to another department instead of spending more money on recruitment.

Merceo is a cost-effective customer support solution that brings your customers a fully automated experience. And, thanks to its innovative personalized product recommendations, your business stands to generate more sales and elevate your reputation.

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Merceo Is Useful for All eCommerce Businesses

Our chatbot for eCommerce is made for all types of online sellers, from B2B supplies to consumer-facing online retailers. If you’ve got a growing catalog of products that you’re selling online, our eCommerce AI chatbot is for you. No matter your target market, with Merceo, you can provide your customers with live, responsive, and dynamic chatbot support in real time.