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FAQs

How do I add my store chatbot to my website?
After selecting your store on the “My Stores” dashboard, navigate to the “Embedding” tab in the sidebar. There, you’re presented with several options for integrating your chatbot to your website. Simply copy your chosen method of implementation by clicking the “Copy” button, then paste the copied code into your website’s HTML.
What happens if I remove products from my inventory?
Your product is automatically removed from Shopify.
How do I change the appearance of my store?
After selecting your store on the “My Stores” dashboard, navigate to the “Appearance” tab in the sidebar. Here, you can customize your bot’s name, its greeting message, and stylings.
How do I change my chatbot’s greeting message?
After selecting your store on the “My Stores'' dashboard, navigate to the “Appearance” tab in the sidebar. Here, you can customize your bot’s name, its greeting message, and stylings.
How do I delete a store?
After selecting your store on the “My Stores” dashboard, navigate to the “Settings” tab in the sidebar. At the bottom of the page you’ll find a red button that says “Delete.” You’ll then be prompted to confirm that you want to delete your store. Once you’ve deleted a store, this cannot be undone.
What happens when my products change?
Where do I find my webhook key?